Good to know

Arrival:
The rooms and apartments are at your disposal from 15:00. Please inform us if you arrive after 18:00.

Departure:
We ask you to clear the room until 10:00.

Cancellation:
To avoid anger and costs in case of cancellation we recommend the European Travel Cancellation Insurance. You will receive a detailed offer together with your booking confirmation. The cancellation policy is due to the "Österreichisches Hotelreglement" (terms and conditions for the Austrian tourism industry): ´

Cancellation up to 12 weeks before arrival date - full refund - minus € 25,- service fee per booking.
Cancellation at least one month before the arrival date - cancellation fee in the amount of the room fee for 3 days.
Cancellation later as one month before arrival date - no refund.
The same settlement is valid for delayed arrival or early departure

Partial payment:
Booking is possible by phone, fax, email or post. Bookings are binding with a partial payment of 50%.

Underground parking:
Apt. 1-2 bedrooms - 1 parking space
Apt. 3-5 bedrooms- 2 parking space
Double room, Suite - 1 parking space

Elevator:
At all floors

Pets:
Due to hygienic reasons we do not allow pets.

Allergic persons:
All rooms and apartments are equipped with non allergic materials.

Smokefree living:
Only non smoker rooms available.

WiFi:
Free WiFi all over the hotel.

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